Privacy Policy

Effective Date: June 20, 2024

1. Introduction

Welcome to eyewearb2b.com, the official website of Rio Blue Eyewear. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: This includes your name, email address, phone number, mailing address, company name, job title, and other similar information that you voluntarily provide when you register on our site, place an order, subscribe to our newsletter, or contact us.

Technical Information: This includes information about your device and internet connection, such as your IP address, browser type, operating system, referring URLs, access times, and the pages you have viewed directly before and after accessing our website. We collect this information using cookies, web beacons, and other tracking technologies.

Transactional Information: This includes details about the products you purchase, your payment information, shipping and billing addresses, and other transaction-related details. We use secure third-party payment processors to handle payment transactions.

Usage Information: This includes information about how you use our website, such as the features you use, the pages you visit, the actions you take, and the time, frequency, and duration of your activities.

Communications: This includes any information you provide when you communicate with us, such as through email, phone, or social media.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing: To process and fulfill your orders, including managing payments, shipping, and returns. This also includes sending you order confirmations, invoices, and shipping notifications.

Customer Service: To provide customer support and respond to your inquiries, complaints, and feedback. This includes communicating with you via email, phone, or chat to resolve any issues.

Marketing: To send you promotional materials, newsletters, and special offers. We may use your information to personalize and target our marketing communications based on your preferences and interests. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send.

Improvement of Services: To analyze website usage, understand user behavior, and improve our services, products, and overall customer experience. This includes conducting surveys, research, and analytics to enhance our website and offerings.

Legal Compliance: To comply with legal obligations, such as tax and accounting requirements, and to protect our legal rights. This includes using your information to detect, prevent, and respond to fraud, intellectual property infringement, violations of our terms and conditions, and other legal issues.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping, marketing, IT support, and analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

Legal Requirements: We may disclose your information when required by law or in response to legal processes, such as court orders, subpoenas, or requests from law enforcement agencies. We may also disclose your information to protect our rights, privacy, safety, or property, or that of our employees, customers, or the public.

Business Transfers: We may disclose your information in connection with any merger, sale, or transfer of our business or assets. If we are involved in such a transaction, we will notify you of any changes in the ownership or use of your personal data.

Affiliates: We may share your information with our affiliates and subsidiaries for purposes consistent with this Privacy Policy. Our affiliates will be required to honor this Privacy Policy.

Consent: We may share your information with third parties when we have your consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your visit to our website. Cookies are small text files that are placed on your device when you visit a website. They allow us to recognize your device and remember your preferences and actions.

Types of Cookies We Use:

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They help with basic functions like page navigation and access to secure areas of the website.

Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most frequently visited. This information helps us to improve the performance and usability of our website.

Functional Cookies: These cookies allow us to remember your preferences and provide enhanced features. For example, they may remember your login details or language preferences.

Targeting Cookies: These cookies are used to deliver advertisements that are relevant to your interests. They may track your browsing habits and help us understand your preferences so that we can tailor our marketing efforts.

Managing Cookies:

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you disable cookies, some features of our website may not function properly.

For more information about cookies and how to manage them, you can visit www.allaboutcookies.org.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: We use encryption technologies to protect your data during transmission and storage.

Access Controls: We restrict access to your personal data to authorized personnel only, and we require them to follow strict confidentiality obligations.

Security Audits: We regularly review and update our security practices to enhance the protection of your data.

Third-Party Security: We require our service providers to use appropriate security measures to protect your data and to comply with applicable data protection laws.

7. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you. We will provide you with a copy of your data in a structured, commonly used, and machine-readable format.

Correction: You can request the correction of inaccurate or incomplete data. We will update your data promptly and notify you of the changes.

Deletion: You can request the deletion of your personal data. We will delete your data unless we are required to retain it for legal or legitimate business purposes.

Objection: You can object to the processing of your personal data for certain purposes, such as direct marketing. We will stop processing your data for those purposes unless we have compelling legitimate grounds to continue.

Restriction: You can request the restriction of the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to the processing.

Portability: You can request a copy of your personal data in a machine-readable format and transfer it to another data controller.

To exercise your rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally, including:

Standard Contractual Clauses: We use standard contractual clauses approved by the European Commission to ensure that your personal data is protected when transferred outside the European Economic Area (EEA).

Privacy Shield Framework: For transfers to the United States, we comply with the EU-U.S. Privacy Shield Framework, which provides a mechanism for protecting personal data transferred from the EEA to the U.S.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

10. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rio Blue Eyewear

Email: support@eyewearb2b.com